Log in to all of Posti’s services for private customers, such as OmaPosti and the online shop.
Send parcels and freight using SmartShip.
All packages and some of the letters contain a shipping ID to track your shipment from Tracking. If your broadcast does not have a broadcast ID, it cannot be traced.
With the information requested on the form, we can find out the location of the item even if, for example, the address label has come off the item. If you do not know the item’s exact information, do not continue filling out the form. Instead, contact the sender.
Ordinary letters do not contain a tracking code which would enable investigating the course of the letter. Due to the high volume of items, the progress of a single item is practically impossible to investigate, unless the item is trackable. However, it is possible that the letter is still on its way to the recipient.
If the item has inaccurate or outdated address information, it will be returned to the sender.
Select a file or drag and drop files here to add attachments