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There will be a maintenance downtime in our web services 25.5. 18-24. During the downtime item tracking information is not updated and parcels cannot be bought from web service or OmaPosti app during the downtime.

Online retailer support

Welcome to our services

We have opened support channels for online retailers which offer quick and knowledgeable service on weekdays between 8 am and 5 pm. From Midsummer to the end of August, we offer service between 8 am and 4 pm. Find more information about the service channels here:

  • The chat is found at the bottom of this page, under “Online".
  • Phone number: +358 (0)20 452 0203
  • E-mail: verkkokauppiaat@posti.com

To speed up your service in the future, we recommend submitting the adjacent form to notify Posti about your typical delivery type in advance. We will save the information so that you will not have to keep submitting the same information over and over again. Completing the form will only take a few minutes. Complete the form.

Smoother everyday life

Best regards, Posti Customer Service